Sales Policy
Effective Date: January 3, 2025

At lulusglownie, we strive to provide our customers with high-quality luxury handbags and an exceptional shopping experience. Please take a moment to review our Sales Policy to ensure a smooth and satisfactory purchase process.

1. Product Availability

All products listed on our website are subject to availability. While we strive to maintain accurate inventory information, we cannot guarantee that all items will be in stock at the time of your order. In the event that an item is out of stock or unavailable, we will notify you promptly and provide the option to either cancel your order or wait for the item to be restocked.

2. Pricing

The prices for products on lulusglownie.com are displayed in U.S. Dollars (USD). We reserve the right to modify our prices at any time without prior notice. However, the price at the time of your order will be honored, and you will not be charged any changes if a price is adjusted after your order is placed.

3. Order Process

Once you have selected your desired items and provided your billing and shipping information, you will be prompted to review and confirm your order before completing the purchase. After payment is processed, an order confirmation email will be sent to the email address provided at checkout.

4. Payment Terms

We accept a variety of payment methods, including credit and debit cards, PayPal, Apple Pay, and Google Pay. Payments are processed securely through our trusted payment gateways. For more information, please see our Payment Policy.

5. Sales Tax

Sales tax will be applied to your order based on the shipping address and in accordance with local state laws. The applicable tax amount will be displayed at checkout before you confirm your order.

6. Order Cancellation

Orders can be canceled within 24 hours of purchase if they have not yet been processed for shipment. After this period, cancellations may not be possible, as the order will likely be in the process of fulfillment. To cancel an order, please contact us immediately at info@lulusglownie.com.

7. Shipping

We offer various shipping options to ensure timely delivery of your products. Shipping costs will be calculated at checkout based on the weight of your order and the delivery destination. For more details, please refer to our Shipping Policy.

8. International Orders

At this time, we primarily ship within the United States. For international shipping inquiries, please contact our customer service team at info@lulusglownie.com for additional information about availability, pricing, and potential customs fees.

9. Discounts and Promotions

Any discount codes, promotions, or special offers are subject to availability and may have specific terms and conditions. Only one discount code can be used per order, and discounts are applied before taxes and shipping fees.

10. Returns and Refunds

If you are not fully satisfied with your purchase, we offer a 30-day return policy for most items, as long as they are unused and in their original condition. Please refer to our Return and Refund Policy for complete instructions.

11. Product Condition and Warranty

All items are carefully inspected before shipping to ensure they meet our quality standards. If you receive a defective or damaged product, please contact us within 7 days of receiving your order for a replacement or refund.

12. Customer Support

If you have any questions about our products, your order, or our sales policy, feel free to contact our customer service team at:

Email: info@lulusglownie.com
Phone: (814) 670-0079
Address: 317 Fern Ct, Oil City, Pennsylvania (PA), United States