SALES POLICY

Effective Date: February 19, 2025

At LULUSGLOWNIE, we are committed to providing our customers with a seamless, enjoyable shopping experience. Our Sales Policy outlines the terms and conditions for purchasing items from our website lulusglownie.com or in-store. By placing an order, you agree to the following terms. Please read carefully to ensure a smooth shopping experience.

1. Product Availability and Pricing

While we strive to ensure that our products are available for purchase, there may be occasions where an item is out of stock or unavailable after your order has been placed. In such cases, we will notify you promptly and provide alternative options, such as waiting for the item to be restocked, selecting a similar item, or receiving a full refund.

All prices are listed in U.S. Dollars (USD) and may change without prior notice. The final price, including taxes and shipping fees, will be calculated at checkout. Prices are valid only for the period they are displayed and cannot be applied retroactively.

2. Payment Methods

We accept the following payment methods for all purchases:

• Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
• PayPal: A secure and convenient payment method.
• Other Payment Methods: Depending on your location, we may offer alternative payment methods such as Apple Pay, Google Pay, and other options.

By providing your payment information, you authorize LULUSGLOWNIE to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.

3. Order Confirmation and Processing

Once your order is placed, you will receive an order confirmation email containing the details of your purchase, including the items ordered, shipping address, and estimated delivery date. Please review the order confirmation carefully to ensure everything is correct.

Orders are generally processed within 1-2 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed the next business day. Once your order is processed and shipped, you will receive an email with tracking information.

4. Shipping and Delivery

We offer various shipping methods for both domestic and international orders. Shipping fees will be calculated at checkout based on your location and the shipping method selected. For more details on shipping options, please refer to our Shipping Policy.

After your order has been shipped, you will receive an email with a tracking number so that you can monitor the progress of your delivery. Please note that delivery times may vary depending on your location and the chosen shipping method.

5. Taxes and Additional Fees

Sales tax will be applied to your order based on your shipping address and the applicable tax rates. The total sales tax will be displayed at checkout.

For international orders, you are responsible for any customs duties, taxes, or other fees that may be incurred during shipping. These charges are not included in the product price or shipping cost and must be paid directly to the customs authority.

6. Cancellations

Once an order is placed and payment is processed, we begin fulfilling your order immediately. If you wish to cancel an order, please contact us as soon as possible. We can only cancel orders that have not yet been shipped. If your order has already been shipped, please refer to our Return and Exchange Policy.

7. Returns and Exchanges

If you are not completely satisfied with your purchase, you may return or exchange items in accordance with our Return and Exchange Policy. Returns and exchanges are accepted within 30 days of receiving your order, as long as the items are unused, unworn, and in their original condition with tags and packaging intact.

8. Customer Service

Our customer service team is here to assist you with any questions or concerns regarding your order, products, or policies. We are committed to providing excellent service to ensure you have a positive shopping experience.

• Email: info@lulusglownie.com
• Phone: (814) 670-0079
• Address: 317 Fern Ct, Oil City, Pennsylvania, United States

9. Intellectual Property

All content on the LULUSGLOWNIE website, including text, images, logos, designs, and trademarks, is the property of LULUSGLOWNIE and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without express permission.

10. Limitation of Liability

LULUSGLOWNIE is not responsible for any damages, losses, or liabilities arising from your use of our website or the purchase of our products. This includes direct, indirect, incidental, or consequential damages. Our liability is limited to the total amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless LULUSGLOWNIE, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the website, violation of these terms, or infringement of third-party rights.

12. Prohibited Conduct

You agree not to engage in any activities that disrupt or interfere with the operation of our website or violate the rights of others. Prohibited activities include, but are not limited to:

• Using the website for unlawful or fraudulent purposes
• Posting harmful or offensive content
• Attempting to access unauthorized areas of the website or systems

13. Governing Law

These Terms and Conditions are governed by the laws of the state of Pennsylvania, United States. Any disputes arising from these terms or the use of our website will be resolved in accordance with Pennsylvania law and subject to the exclusive jurisdiction of the courts in Pennsylvania.

14. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” By continuing to use our website or make purchases, you agree to the revised terms.

15. Contact Us

If you have any questions about this Sales Policy, please contact us:

• Email: info@lulusglownie.com
• Phone: (814) 670-0079
• Address: 317 Fern Ct, Oil City, Pennsylvania, United States

By shopping with LULUSGLOWNIE, you acknowledge and agree to the terms outlined in this Sales Policy. Thank you for choosing LULUSGLOWNIE!