PRIVACY POLICY

Effective Date: February 19, 2025

At LULUSGLOWNIE, we are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website lulusglownie.com or make purchases from our store. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information when you interact with our website:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, payment information, and any other details necessary to process your order.
• Non-Personal Information: We may collect non-identifiable data such as your IP address, browser type, device information, and website usage patterns. This helps us improve the functionality of our website and personalize your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process, fulfill, and ship your orders efficiently.
• Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
• Marketing: With your consent, we may send you promotional emails, special offers, and updates about new products. You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
• Website Improvement: To analyze website traffic, monitor website activity, and enhance your overall experience.

3. Data Security

At LULUSGLOWNIE, we take the security of your personal information seriously. We implement a variety of security measures, including SSL encryption, to ensure that your payment and personal data are transmitted securely. We also follow industry standards to protect your information from unauthorized access or disclosure. While we strive to protect your data, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our website, processing payments, and shipping orders. These providers are contractually obligated to protect your information and use it only for the services they provide to LULUSGLOWNIE.

We may also disclose your personal information if required by law, or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, or ensure the safety of others.

5. Cookies and Tracking Technologies

LULUSGLOWNIE uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You may update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You can request that we delete your personal data, subject to certain exceptions, such as legal obligations.
• Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.

To exercise these rights, or if you have any questions regarding your data, please contact us at info@lulusglownie.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. After this period, we will securely delete or anonymize your data. If we are required to retain your data for legal purposes, we will do so in accordance with applicable laws.

8. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and stored in the United States. By using our website and services, you consent to the transfer of your data across borders and acknowledge that data protection laws may differ between countries.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@lulusglownie.com
• Phone: (814) 670-0079
• Address: 317 Fern Ct, Oil City, Pennsylvania, United States

By using LULUSGLOWNIE’s website and services, you agree to the terms outlined in this Privacy Policy. We value your privacy and are committed to protecting your personal information.